Payroll Manager

Hi, we're Banzai!

Weʼre out to solve the #1 business challenge for all B2B Marketers – proving Marketing ROI.

Through The Banzai Platform, we provide marketers the campaign insights they need to make better marketing decisions – and we do it all in one platform, so itʼs super easy. We know marketing is hard enough – why make it harder?

Our mission is to help our customers accomplish their mission – through better marketing, sales, and customer success outcomes. Our vision is to increase the value of every customer interaction for every company in the world.

Ready to join us?

Reports to: CFO


Role Overview

The Payroll Manager owns the day-to-day execution, accuracy, compliance, and continuous improvement of Banzaiʼs payroll operations. This role is responsible for ensuring employees, international contractors, and consultants are paid accurately and on time across multi-state and international populations, while maintaining strong payroll controls, audit-ready documentation, and scalable processes.

This person partners closely with HR, Accounting, FP&A, and department leaders to resolve payroll issues quickly, support financial reporting and close activities, improve workflows, and maintain a high-quality team member payroll experience.


Key Responsibilities

Process full-cycle, multi-state and international contractor payroll, including hourly, salaried, bonus, commission, retro pay, reimbursements, deductions, and other payroll-related transactions.

  • Ensure payroll is processed accurately and on schedule in compliance with federal, state, local, and applicable international wage, tax, and employment regulations.
  • Review and audit timecards, PTO, leaves, overtime, team member changes, compensation updates, benefits deductions, tax updates, garnishments, and other payroll inputs.
  • Maintain accurate payroll records and documentation to support compliance, internal controls, reporting, and audit requirements.
  • Prepare payroll reports for Finance, HR, FP&A, and leadership, including recurring and ad hoc reporting needs.
  • Reconcile payroll-related general ledger accounts and support month-end, quarter-end, and year-end close processes.
  • Lead payroll year-end and recurring tax activities, including W 2s, federal, state, and local payroll tax filings, ACA reporting, amendments, notices, and related compliance requirements.
  • Coordinate and maintain records for 401(k) payroll deductions and employer contribution deposits, ensuring timely submission, accurate documentation, and reconciliation with payroll records and plan requirements.
  • Troubleshoot payroll system issues and partner with HRIS, Finance, and external providers on system optimization and process improvements.
  • Respond to employee payroll inquiries with professionalism, discretion, accuracy, and a high level of customer service.
  • Support audits related to payroll, tax, workersʼ compensation, 401(k), and other finance or benefits-related matters.
  • Partner with Accounting and FP&A to support payroll expense tracking, headcount cost reporting, budget vs. actual analysis, variance explanations, and management reporting deliverables
  • Maintain and improve payroll-related templates, models, and reporting tools, including headcount cost tracking, payroll run-rate analysis, and departmentlevel payroll trend reporting.
  • Support the development, documentation, and implementation of payroll policies, procedures, controls, and best practices.
  • Serve as the internal subject matter expert on payroll systems, processes, and controls.
  • Assist with system implementations, process improvements, and special projects as needed.


Required Experience & Qualifications

  • 5+ years of progressive payroll, finance operations, or related experience, including significant hands-on ownership of full-cycle payroll.
  • Strong understanding of payroll best practices, wage and tax compliance requirements, payroll controls, and audit-ready documentation.
  • Experience processing multi-state payroll; experience with international contractors or global payroll operations preferred.
  • Experience with hourly, salaried, bonus, commission, reimbursement, deduction, benefits, garnishment, and retro pay processing.
  • Strong understanding of payroll-related accounting, including payroll reconciliations, payroll journal entries, and month-end close support.
  • High attention to detail and strong documentation habits.
  • Strong systems aptitude and spreadsheet skills; able to troubleshoot issues and improve workflows across tools.
  • Excellent communication skills and strong cross-functional collaboration ability.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Ability to handle sensitive and confidential information with discretion and professionalism.
  • Customer-service mindset when supporting employee payroll questions and issue resolution.
  • Self-starter with experience supporting and reporting to senior-level executives, with the ability to operate independently, anticipate needs, and communicate effectively with leadership.
  • Experience with Rippling preferred.


Benefits

  • 401(k) plan US based) plus match
  • Health, Dental, Vision, Life, and Long-Term Disability insurance US based)
  • Unlimited PTO
  • 13 paid company holidays
  • Remote-first company
  • $250/year home office stipend
  • 12 weeks of fully paid parental leave
  • 2 paid mental health Banzai rest days per quarter
  • Mission-driven team motivated by excellence
  • Clear objectives, direction, and empowerment from executive leadership


Compensation:

Job Type: Full-time

Salary: $100,000 - $145,000 per year  

Equity: Competitive stock plan package

Location:  Remote US [preferrably Pacific Time Zone]


Banzai is an equal opportunity employer that values diversity. We are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds and experiences to apply.

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